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Request food safety advice

Food safety advice

We now offer chargeable advice packages aimed at new and existing registered food business. These packages provide advice on:

  • food hygiene requirements
  • changing your operation
  • looking to improve your food hygiene rating

If you would like to book a package, please complete the following form with payment.

Request food safety advice

Package fees

For each package the fee is £260 for a maximum two hour visit by a Food Safety Officer. This fee is paid up front.

For any additional hours after this, there is a fee of £130. Any additional fees will be invoiced separately.

Business Advice Terms and Conditions (Word doc) [42KB]

New food business advice package

You will receive the following:

  • A two (2)-hour site visit of the proposed premises offering advice about structural requirements and proposed layout.
  • On-site written report summarising visit and recommendations.
  • Where relevant, issued with a copy of the most suitable Food Safety Management System (FSMS) e.g. Safer Food Better Business (SFBB) pack and a twelve (12)-month supply of diary sheets, along with explaining how it should be completed.
  • Signposting to other sources of information, agencies or departments of the Authority as appropriate.  

Existing food businesses advice package

You will receive the following:

  • A two hour site visit of the premises offering advice about structural requirements, hygiene procedures and how to achieve a food hygiene rating of 5.
  • A full review of your premises and food safety documentation i.e. SFBB.
  • The officer will discuss with you the legal requirements and advisory matters that require attention.
  • A detailed report listing all the requirements that need to be addressed to improve your rating to be able to achieve a 5.
  • Other requests tailored to your needs.