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Customer contact centre

Our telephone lines are open 09:00 - 17:00, Monday to Friday. Call us on 01243 785166.

Our Customer Services reception area is now open, with a series of improvements. Customer Service Officers will assist residents if they wish to self-serve online at dedicated computer terminals. This will help customers to access council services online in the future, at a place and time that is most convenient to them.

If a face-to-face appointment is needed to see an officer, they can also arrange this for the customer.

Opening times

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Emergency out of hours

If it's an emergency and out of working hours, please call us on 01243 785339.

Visitor car parking permits

Please visit visitor permits.

Dropping off deliveries

If you are dropping off deliveries, please contact our caretaking team on 01243 521145.

Contact the Citizens' Advice Bureau

If you want to access help from the Citizens' Advice Bureau please visit (opens new window) or call them on 0344 477 1171 between the hours of 8am and 6pm.


Chichester District Council
East Pallant House
West Sussex
PO19 1TY