We now offer chargeable advice packages aimed at new and existing registered food business. These packages provide advice on:

  • food hygiene requirements
  • changing your operation
  • looking to improve your food hygiene rating

If you would like to book a package, please complete the following form with payment.

Package fees

For each package the fee is £210 for a maximum two hour visit by a Food Safety Office. This fee is paid up front.

For any additional hours after this, there is a fee of £105. Any additional fees will be invoiced separately.

Please see Terms & Conditions PDF document.

New food business advice package

You will receive the following:

  • A two (2)-hour site visit of the proposed premises offering advice about structural requirements and proposed layout.
  • On-site written report summarising visit and recommendations.
  • Where relevant, issued with a copy of most suitable Food Safety Management System (FSMS) e.g. Cooksafe or the Safer Food Better Business (SFBB) pack and a twelve (12)-month supply of diary sheets, along with explaining how it should be completed.
  • Signposting to other sources of information, agencies or departments of the Authority as appropriate.  
     

Existing food businesses advice package

You will receive the following:

  • A two hour site visit of the proposed premises offering advice about structural requirements and proposed layout.
  • A full review of your premises and food safety documentation i.e. SFBB.
  • The officer will discuss with you the legal requirements and advisory matters that require attention.
  • A detailed report listing all the requirements that need to be addressed to improve their rating.
  • Other requests tailored to their needs.