Please tell us if your bin was not collected on its normal collection day. Once reported, we will investigate the missed collection and get back to you.

There may be a number of reasons to why we did not collect your bin. 

The collection point for your bins is just inside your property boundary at the nearest point to the public highway/road. All wheeled bins should be placed by 7am on the morning of collection. Where properties are unsuitable for wheeled bins, alternative arrangements can be made.

Before telling us, please check your bin collection dates.

We will store the information you provide in this form to allow us to respond to the issue you have raised, or provide the requested service. For more information see our data protection page.  Data protection and freedom of information opens in a new window

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