Non-residents permits

Applicants with low emission vehicles are entitled to a discount on non-resident permits.

You can purchase non-resident permits if: 

• you do not live within the Controlled Parking Zones.

A permit will only be provided if the issuing authority considers that there is likely to be unused parking places within the requested zone.

As priority is given to those living in the area/zone, please be aware that should demand for resident permits increase, we may write to you and ask you to return the permit to us.

Please note that this is for Zones E, F, G, H, H2, J, K, L, M, N and O only.

• A non-resident permit should be displayed clearly on the windscreen or on the dashboard of a vehicle.
• A permit means that the vehicle to which it relates can be parked in any vacant on-street residents parking bay or shared use parking bay within that named roads. It does not guarantee a space and does not allocate a specific space.
• It is possible for up to three vehicle registrations to be included on the permit on an either/or basis but the permit must always be displayed on the vehicle parked.
• Supplying incorrect information or failing to comply with the undertakings in the relevant section may lead to the council withholding the issue of a permit or cancelling an existing permit.
• If a non-resident permit is no longer required, it should be surrendered to the issuing office without delay.

• If you are unable to display a non-resident permit alternative parking should be located.

Where a permit change is required, you will need to provide evidence to support your application.

Zone A and S changes

To apply to have a vehicle registration changed on a permit for zones A or S, please visit MiPermit online and click on Permit Vehicle Registration Changes.

Zone E, F, G, H, H2, J, K, L, M, N and O changes

To apply to have a vehicle registration changed or advise us you have lost your permit for Zones E, F, G, H, H2, J, K, L, M, N & O, please apply:

Change your On Street Permit

• There is an administrative charge for making changes to permits.
• When your permit change request has been approved you will receive an email notification.
• The Permit Holder must allow at least 3 working days for these requests to be processed and also consider council opening hours, Bank and Public holidays.
• Whilst your permit is being updated, you will need to find alternative parking. Or use Resident Visitor Permits to cover your stay (excluding Zone E).

Zone A and S refunds

To request a refund for zones A and S please contact MiPermit online or call them on 0345 520 7007.

Zone E, F, G, H, H2, J, K, L, M, N and O refunds

To request a refund for zones E, F, G, H, H2, J, K, L, M, N and O, the permit must be returned to Parking Services. Refunds can only be issued for the remaining full months of the Permit and at a minimum of £10.00. This will be payable by BACS transfer to the original payment card and a refund form must be filled out. If the refund needs to be transferred to a different card please fill in this section on the refund form.

Refund form 2022 (Word doc) [36KB]