Cookies are small text files that websites save to your computer to remember which pages your device has visited and sometimes what actions you took while on the page.

Why are cookies used?

In some cases the site would not work without cookies, for example where you have to log on to an account or complete a multi-page form. In other cases cookies can be used to personalise your experience, for example not showing the same advert over and over again. In still other cases, they are used to help the people looking after the website to understand how it is being used so they can constantly improve it.

Other methods are available besides cookies for websites to store information on your browser. Currently (July 2018) Chichester District Council does not use any of these other methods. In this page the word "cookie" should be taken to include all such methods.

For more information, visit the  Information Commissioner's Office webpage  on cookies.

What are the regulations about cookies?

Since May 2018, all websites operating within the EU have been required to obtain your consent to save cookies on your device. This website, in common with most others, uses "implied consent", which the regulations allow. This means we show you a clearly worded and visible notice requesting your consent but pointing out that we will assume we have your consent if you ignore it. We stop showing you this notice after you consent or after you have seen it and ignored it three times. If you do not consent, scroll to the bottom of this page for more information on managing your cookies.

Why are people concerned about cookies?

When you visit a website, cookies can be set by the owner of the site but also by other content providers whose information is included. Some of those providers may track your activities from site to site in order to build up a picture of your interests and, for example, customise advertisements you are shown. Some people regard this as a benefit; others regard it as an intrusion on privacy.

How does Chichester District Council use cookies?

Some cookies are essential to the working of the site, for example linking your log-in with the information you have entered on forms. Most of these are deleted as soon as you close your browser. Others last for longer so you can carry on filling in information when you return.

Cookies are also used to improve your visit to the site, for example by remembering map searches you have or the last advert you saw so we can show you a new one each time.

We also use Google Analytics cookies to gather statistical data about which pages are most visited and how people use the site. This helps us make the site more effective but you should know that information gathered this way is processed by Google and we have no control over how else it might be used.

Service provider cookies

In common with most other councils, Chichester District Council uses other providers to deliver services. When you visit those providers' websites and they collect information from you on our behalf, the information passed back to us is subject to our privacy policy but the process of gathering it will also be subject to their own privacy and cookie policies. They will set cookies for the same reasons we do.

The service providers we currently (July 2018) use are:

  • Capita for secure payments
  • Chipside Ltd for parking charges
  •  for information and documents relating to the council's decision making processes
  • Northgate Public Services for revenues and benefits 
  • PortalPlanQuest  for planning matters
  • Sussex Homemove  for housing applications

Note that we do not allow advertisers on our site to set cookies.

How to manage your cookies

There are various ways in which you can control which cookies are sent to your device. The settings in your web browser will usually allow you to:

  • Disallow all cookies. Note that this is likely to cause many sites, including this one, to malfunction.
  • Disallow "persistent" cookies i.e. cookies that remain on your device after you have closed your web browser. This will prevent many content providers that consolidate information about visits to different sites from doing so but at the potential cost of inconvenience, for example not being able to take more than one visit to complete forms on some sites.
  • Prevent third parties' cookies. This will prevent advertisers on many sites from tracking you. It is not relevant to this website. Note this will not prevent the providers listed in the section above from setting cookies when you are transferred to their websites.

Cookies used on the Chichester District Council website

Below is a table listing cookies used on, and .

_gaGoogle analytics - used to distinguish users. 2 yearsNoNo
_gatGoogle analytics - used to throttle request rate. If Google Analytics is deployed via Google Tag Manager1 minuteNoNo
_gidGoogle analytics - used to distinguish users.24 hoursNoNo
ChichAdvertIDStops you seeing the same advert on each page1 monthNoNo
SiteAlertRecords a customer has closed site-wide alert boxAt end of sessionNoNo
clientvarsEssential session variable used by our content management system.At end of sessionNoYes
modeUsed for different website accessibilty modes NoNo
OFSessionHashEssential session variable for eformsAt end of SessionYesYes

Random string identifying browsing session to server

At end of SessionNoYes

Version number of Astun iShare web application

1 monthNoNo
atMyCouncil Identifier of most recent tab visited by user and changes to visibility of panels in My House and My Nearest1 monthNoNo