From 28 September 2020, individuals will be required by law to self-isolate if:

  • they test positive for COVID-19, or
  • they have been identified as a close contact of someone who has tested positive by the NHS Test & Trace scheme.

To support people on low incomes the government has set up the Test & Trace Support Payment Scheme .

These payments are designed to help people who have tested positive for COVID-19. They are also designed to encourage individuals who are eligible for this payment to get tested if they have symptoms. This is important to stop the transmission of COVID-19 and avoid further economic and social restrictions.

These payments are subject to income tax. They are not subject to National Insurance contributions.

How to apply

Applications should be made online within 14 days of receiving a notification from NHS Test & Trace. You will be asked to upload evidence to support your application.

Apply for test and trace self isolation payments

Am I eligible?

Eligibility for a standard £500 Test & Trace Support Payment is restricted to people who meet all of the following:

  • Have been told to stay at home and self-isolate by NHS Test & Trace, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive;
  • Are employed or self-employed;
  • Are unable to work from home and will lose income as a result; and
  • Are currently receiving one of the following benefits:
    • Universal credit
    • Working tax credit
    • Income based employment and support allowance
    • Income based job seekers allowance
    • Income support
    • Housing benefit 
    • Pension credit

Individuals not in receipt of one of the qualifying benefits may apply for a payment under the Discretionary scheme. These individuals will need to demonstrate that they are on a low income and will suffer financial hardship as a result of having to self-isolate.

Who is not eligible?

You will not be eligible for the scheme if you:

  • Are quarantining after travelling abroad (unless you test positive during the 14 day quarantine period)
  • Continue to receive full wages while you self-isolate

Further information and the NHS Covid-19 App

An update to the NHS Covid-19 contact-tracing app for England and Wales means that people can now apply for a payment of £500 under the Test and Trace Payment Support Scheme provided they have been notified by contact tracers or the app to self-isolate and that you meet the eligibility criteria

For further information please read   The Government's test and trace guidance .

For a video tutorial, please view   how to use the NHS Covid-19 app

Please note that you will require v 4.0 of this app to use the service.