Housing and homelessness support

We are doing everything we can to help rough sleepers during the current crisis. We are especially conscious that rough sleepers face particular health risks. We have identified short term accommodation options for all of the known rough sleepers in Chichester, as well as ensured they have the support they need. A very small number of people may refuse this, and in these cases we will provide advice and guidance around the need for self-isolation and signpost to the support that is available.

We will continue to support rough sleepers once they are in accommodation by ensuring that they have a phone and are in regular contact with one of our Outreach Workers. Support will also be available through Stonepillow day centres in Chichester and  Bognor. These centres offer access to food and other services. It is worth noting that in order to meet social distancing guidance, the centres are limited to a certain number of people at any one time.

Every day, our dedicated Outreach Workers engage with all rough sleepers, helping them to access accommodation and the services that they need. We work closely with agencies, partners, and local charities to help support rough sleepers.

If you are worried about anyone who may be sleeping rough please contact  Streetlink . This referral will go directly to our Outreach Worker, who will attempt to find the individual and assess their needs.

For further information, please visit our Housing and homelessness support - Coronavirus FAQs page.

Community Hub

We are working very closely with West Sussex County Council, which has developed a Community Hub to support the most vulnerable residents in our communities. You can contact the Community Hub if you, or someone you know, need help, or if you want to volunteer your services in these difficult times. This will be available seven days a week and staff will be on hand to respond to enquiries from 8am-8pm. The team will be contacting the most vulnerable to tell them how to get help.

The best way to contact the hub is online. If you have access, go to:  COVID-19 Community Hub - West Sussex County Council . A dedicated telephone helpline is also available for residents who are unable to go online: 033 022 27980.

We are trying to keep the resources available through the hub for those who are most vulnerable, so if you do have support in place already, such as from family or friends, then please continue to use their support. This means that we can focus our efforts on those most in need.

The South Downs National Park Authority have published a map which identifies food suppliers and community groups in their area. The aim of this is to connect communities to local suppliers and support during the coronavirus outbreak. You can view the map here: Connecting communities with local suppliers - South Downs National Park Authority

Domestic abuse support

The Government has issued advice for people facing domestic abuse, with details on how to access help: Domestic Abuse: how to get help

The Government has said that the coronavirus household isolation instruction does not apply to anyone who needs to leave their home to escape domestic abuse. 

The Rail Delivery Group has also announced that those fleeing domestic abuse during the coronavirus lockdown can apply for free train travel to refuge accommodation. Tickets can be accessed through Women's Aid Federation of England, Welsh Women's Aid, Scottish Women's Aid and Imkaan.

For more advice and support, please visit our community safety and crime web page.


The Government's shielding programme will not be active during the second national lockdown. Instead, those who are considered clinically extremely vulnerable to coronavirus will be contacted by the Government with detailed advice to follow while the new restrictions are in place. You can find out more details on the  Government's website .

Support for the isolated

If you are living alone and feeling isolated, please also remember that our Chichester Wellbeing and Social Prescribing services are also available to help. They can be reached online or by calling 01243 521041.