Keeping safe while out and about - travel guidance

As coronavirus restrictions continue to be lifted and as the weather improves, we've worked with our partners to produce advice and guidance to help you keep yourself and others safe when out about across our beautiful district. On our travel guidance page, information about public facilities, such as toilets and car parks; roads and cycle lanes; coastal locations; safety measures in our high streets and in the community; and litter.

The coronavirus vaccine programme

From Monday the 19 of July, England will be entering Step 4, you can find out more on the Government's moving to step 4 roadmap  webpage.

Advice on vaccine fraud

Action Fraud  is warning the public to remain vigilant as criminals begin to take advantage of the roll out of the coronavirus vaccine to commit fraud. They have put together a list of facts and advice to help people spot false information:

  • The vaccine is free of charge.
  • The NHS will never ask you for your bank account or card details.
  • The NHS will never ask you for your PIN or banking password.
  • The NHS will never arrive unannounced to your home to administer the vaccine.
  • The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips.
  • If you receive a call you believe to be fraudulent, hang up.
  • If you are suspicious about an email you have received, forward it to
  • If you believe you are the victim of a fraud, please report this to Action Fraud as soon as possible by calling 0300 123 2040
  • Suspicious text messages should be forwarded to the number 7726, which is free of charge

You can find out more on the Action Fraud website

Community guide

We have updated our community guide which includes all the key information, contacts, and guidance you need all in one place.

Service help and FAQs

Self-isolation payments

The Government has announced a package of support for those on low incomes who have been instructed to self-isolate by NHS Test and Trace.

Those who receive notification from this service from the 28 September who meet the following eligibility criteria will qualify for a support payment of £500.

Those eligible will:

  • Have been told to self-isolate by NHS Test & Trace — the message from this service will include a unique reference number which must be provided on the application;
  • Be employed or self-employed;
  • Be unable to work from home and will lose income as a result; and
  • Be in receipt of at least one of the following benefits: Universal Credit, Working Tax Credit, Income Based Employment and Support Allowance, Income Based Job Seekers Allowance, Income Support, Housing Benefit and/or Pension Credit.

The Department for Education has also announced that parents and carers of children who have been advised to self-isolate by their education setting or by NHS Test and Trace are now able to apply for a Test and Trace Support Payment or discretionary payment of £500, if they meet the eligibility criteria.

As a council, we will be processing applications and issuing these payments to those who are eligible. To check eligibility and to apply, please visit test and trace support payment page.

Furlough Scheme (Coronavirus Job Retention Scheme)

Workers in any part of the UK can retain their job, even if their employer cannot afford to pay them, and be paid at least 80% of their salary up to £2500 a month.

The flexibility of the current CJRS will be retained to allow employees to continue to work where they can.

The Job Support Scheme will not be introduced until after Coronavirus Job Retention Scheme ends. Wherever you live, you may be able to get financial help through the:

Hardship fund

For people struggling to pay their Council Tax we have been encouraging people to make a claim for Local Council Tax Reduction. This is a benefit that supports those on low incomes in meeting the cost of Council Tax. In addition to this we have been making discretionary awards of Council Tax Reduction of up to £150 for those of working age in receipt of Council Tax Reduction. We are keen to help as many people with their Council Tax as we can, and are encouraging any residents struggling with this household bill to contact us to see how we can help. We also offer Discretionary Housing Payments which can help people in meeting the cost of their rent.

Coronavirus walk-through test site

In response to the current coronavirus pandemic, we are assisting the NHS Test and Trace service by providing them with a section of our Northgate car park in Chichester for a new walk-through coronavirus test site. This service will be available by appointment only.

Anyone attending an appointment at a walk-through testing site will be provided with guidance on getting to and from the test site safely.

This includes:

  • adhering to social distancing;
  • not travelling in a taxi or on public transport;
  • wearing a face covering throughout (including travelling to and from the testing centre); and,
  • washing their hands thoroughly before leaving for their appointment. 

Testing is available to anyone with coronavirus symptoms and can be booked by visiting the NHS website  or by calling 119.

Our priority is to work with our partners to respond to the current pandemic. Due to this, unfortunately the Sloe Fair will be unable to take place at Northgate car park this year. We are working closely with the organisers to make sure they maintain the right to hold the Sloe Fair in future years.


Report a covid related concern about a business

If you have a concern about a business failing to follow government covid guidance, please use this form to report what you saw.

You will be asked to provide information about your concern. 

This will include:

  • Your details
  • The name of the business
  • The address of the business
  • What your complaint is

Report a covid related concern about a business