We are sorry but this means some of the services you usually use will be closed, or will be operating in a different way. We are working hard to make sure the services you rely on are available as far as we possibly can, and we are putting additional measures in place to make sure that people in at-risk groups who may be more greatly affected by the social distancing measures are supported.

Here you can find out the status of our services and we will update this page regularly.

Wherever possible, we respectfully ask that residents use the council's online services. By doing this, it will help us respond to enquiries as quickly as possible.

 

 
ServiceStatusFurther details
Building Control

We are currently running a normal service with some alterations to the way services are delivered. Please contact Building Control in regard to inspections and the type of inspection that will be undertaken, remote inspection or physical inspection. Please note that to book a completion inspection it will be necessary to first complete the declaration form on the Building Control page on the Council's website and return to buildingcontrol@chichester.gov.uk

Wherever possible, please visit our website first:
www.chichester.gov.uk/buildingcontrol
01243 785166

Business closures

Urgent work will be actioned, including enforcement of all business closures (not just those relating to food) as part of the Health Protection (Coronavirus, Restrictions (England) Regulations 2020 where intelligence received regarding potential public health risks.

Service still restricted but we are now operating within a social-distancing risk based approach pre-agreed with any person with whom we are intending to visit, inspect or enforce.

 

healthprotection@chichester.gov.uk

01243 534602

Cemetries and burial serviceOur burial service will be available on certain days of the week.  Please contact the service to discuss arrangements.

cemeteryservice@chichester.gov.uk
01243 534610
 

Choose WorkTelephone and email appointments onlywww.chichester.gov.uk/choosework
01243 534889
choosework@chichester.gov.uk
Coastal and Land Drainage, including Ordinary Watercourse Consenting

We are currently operating a restricted service. 

Work is being prioritised based on current/future local flood risk.

Ordinary Watercourse Consents applications continue to be processed, but may take longer than usual to determine.

www.chichester.gov.uk/environmentandhealth
01243 534689

Urgent commercial health and safety

This service currently covers high risk work such as serious accidents at work, or health and wellbeing issues where there is an imminent or serious risk to health.

Service still restricted but we are now operating within a social-distancing risk based approach pre-agreed with any person with whom we are intending to visit, inspect or enforce.

www.chichester.gov.uk/healthandsafety
01243 534602
Community WardensMost areas covered but with limited face-to-face contactwww.chichester.gov.uk/communitywardens
01243 534749
community@chichester.gov.uk
Council Tax and Benefits

Service running normally but appointments by telephone only. Services can be accessed online.

 

We ask that you contact us by email where you can on taxation@chichester.gov.uk for Council Tax or benefits@chichester.gov.uk for Benefits. Please use our online services to make claims, update us of changes and check payments: www.chichester.gov.uk/counciltaxandbenefits

If you need to call us, we are working hard to ensure that we have as many people answering calls as possible. During this busy time you may experience a longer wait time but bear with us and we will answer your call as quickly as possible.
Benefits: 01243 534509
Council tax: 01243 534501

Culture and Sport

Leisure centres are open. Sport pitches and events are cancelled for the foreseeable future.

A limited number of the public tennis courts at Oaklands Park, Chichester are available for use.

Bookings MUST be made and paid for over the phone in advance, please contact Chichester Racquets and Fitness Club on 01243 785664. Currently they will only be taking bookings three days in advance.

The courts will be open from 9.45am - 7.45pm, Monday - Friday, and 9am - 5.15pm at weekends.

There will be restrictions in place to ensure the safety of players and staff at all times following guidance from the LTA:

  • Both singles play and doubles play is now permitted with people from outside of your household, as long as you remain 2 metres apart as far as possible - meaning that four people from different households can now play doubles.
  • Coached sessions should be limited to groups of no more than 6 people, including the coach(es)
  • A gap will be left after every booking to ensure a safe changeover

All bookings are of course subject to social distancing guidelines.

Please see attached poster with advice from the LTA.

Further details can be found at: https://www.chichester.gov.uk/article/24025/Tennis

www.chichester.gov.uk/leisureandculture

www.everyoneactive.com/centre/westgate-leisure-centre/
or 01243 785 651

www.everyoneactive.com/centre/the-grange-community-leisure-centre/
or 01730 815 285

www.everyoneactive.com/centre/bourne-leisure-centre/

or 01243 376101

East Pallant House receptionEast Pallant house closed from 24 March, except for emergency appointments for those most at need

If you feel you need an appointment, please call us first. Telephone lines are operating as normal, but customers may experience longer waiting times

www.chichester.gov.uk
01243 785166

Economic Development (Business Support)

We are currently running a normal service using email and phone contact

www.chichester.gov.uk/businesssupportandadvice
01243 534669

Emergency Planning

We are currently running a normal service.

Corporate Health and Safety is currently running a normal service.

www.chichester.gov.uk/emergencies
01243 534616

health&safety@chichester.gov.uk

01243 534605


Environmental Protection including pollution, noise/nuisance, pests
Service still restricted but we are now operating within a social-distancing risk based approach pre-agreed with any person with whom we are intending to visit, inspect or enforce.www.chichester.gov.uk/environmentandhealth
environmentalprotect@chichester.gov.uk
01243 785166
Food safety issues and adviceThis service is limited to potential public health risks. Urgent work will be actioned, including enforcement of all business closures (not just those relating to food) as part of the Health Protection (Coronavirus, Restrictions (England) Regulations 2020 where intelligence received regarding potential public health risks.  

Planned inspections for registered food businesses are currently being deferred until 17 July 2020. 

On-going enforcement work will continue to ensure remedial action has been taken to reduce the risk to public health. 

Food businesses should notify us by telephone if it is changing its activities. 

Service still restricted but we are now operating within a social-distancing risk based approach pre-agreed with any person with whom we are intending to visit, inspect or enforce.

www.chichester.gov.uk/foodsafety

healthprotection@chichester.gov.uk

01243 534602

Foreshores

We are currently operating a restricted service, and whilst the Foreshore Office is open and staffed, access for the public is restricted.

Boat launching from the ramp is also not permitted until further notice.

Report any issues at the foreshores to Foreshore@chichester.gov.uk or 01243 785166.

 

Hall hireCommunity venues are closed temporarily and we will not be accepting new bookings at this time. 

Housing

Services currently still being provided:

Housing Advice and homelessness - on line and telephone service. Appointments will only be offered where they are essential.

Housing Standards

  • Urgent applications for Disabled Facilities Grants will be accepted.
  • Investigations of serious housing health and safety hazards will be undertaken, however property visits are unlikely unless there is evidence of imminent risk.
  • Applications for financial assistance to assist with housing improvements/repairs will be accepted and assessed. If the request is of an urgent nature we will endeavour to process the application and approve funding for eligible residents. Non-urgent requests will be dealt with at a later date.
  • Applications for new/renewal HMO Licences should be submitted as normal. Licences will continue to be issued, but property inspections will take place at a later date.

HomeMove (housing register) - applications are being accepted, properties are still being advertised but registered providers are unable to sign up new tenancies.

Homefinder - property management service for private sector landlords.

Housing Enabling


www.chichester.gov.uk/housing
01243 785166

 

Land charges

We are currently running a normal service but with limited face-to-face contactwww.chichester.gov.uk/landchargefees
01243 534664
Licensing

We are currently running a normal service but with limited face-to-face contact.

All taxi & private hire Knowledge Tests are cancelled for the foreseeable future.

www.chichester.gov.uk/licensing
Markets - Farmers' Market

Farmers' Market: now operational on a fortnightly basis from the Cattle Market Car Park trading 9am to 2pm. See scheduled dates at: https://www.chichester.gov.uk/aboutfarmersmarket#dates

Social distancing measurements will be in place and council representatives will be present to advise customers and traders on these.

www.chichester.gov.uk/farmersmarket 

01243 785166

Markets - Wednesday and Saturday city centre 

 

The Wednesday market will return on 10 June 2020 trading 8am - 4pm. The market will operate from the Cattle Market car park on a temporary basis.

The Saturday market will return on 13 June 2020 in Cattle Market car park.

Social distancing measures will be put in place by the market operator, Brays Associates.

Contact market operator Bray Associates on 01895 639912.

For market stallholder enquiries contact the - Market Manager, Sam Theuma Tel 07737 630843, email samtheuma@icloud.com

For general or Boot Sale enquiries Contact  Bray Associates Tel 01895 639912 and email  email@bray-associates.co.uk  

MOT testsFrom Wednesday 1 April only available to private hire and taxi vehicles.

www.chichester.gov.uk/mot
01243 534804

Parking services

All of our car parks are open and operating as normal.

The Civil Enforcement team are also operating fully.

There continue to be alterations to the way some of our services are delivered.

www.chichester.gov.uk/parking
01243 534500

Enforcement continues with a focus on safety and ensuring the free movement of traffic, especially for the emergency services, carers and delivery vehicles. Controlled Parking Zones will be patrolled in response to higher demand in parking.

Parking charges have resumed in our car parks and season tickets are now available. We are encouraging the use of contactless methods of payment so please use the MiPermit App where possible.

We are continuing to offer free car parking for NHS and social care workers in Northgate car park, Chichester until April 2021 by providing a digital season ticket. Please visit https://www.mipermit.com/kwpermits.aspx.

Other incentives which were introduced from 8 June 2020 include:

  • Free parking at the Avenue De Chartres car park every Saturday and Sunday  
  • One hour's free parking when purchasing two hours' using MiPermit.

All customers are encouraged to visit the website and make use of online services.

Face to Face services such as Resident Visitor Permits are being carried out by telephone and customers should provide at least 7 days' notice, if requesting bay suspensions .

Residents who are self-isolating can still purchase on street parking dispensations.

NHS staff, health or social care workers or NHS Volunteer Responders are able to park on street, free of charge, with a permit which is supplied through their employer. Staff should visit the government website for more information about obtaining a permit, https://www.gov.uk/government/publications/covid-19-health-care-and-volunteer-workers-parking-pass-and-concessions/covid-19-health-care-and-volunteer-workers-parking-pass-and-concessions

Parks and GardensParks and play areas are open as normal.

www.chichester.gov.uk/parksandopenspaces

Our play areas have now reopened and we are asking people to follow the guidance in place at each site. You can find this at Children's play areas.

Planning Applications and EnforcementWe are currently running a normal service with some alterations to the way services are delivered.

www.chichester.gov.uk/article/24069/Planning-applications
01243 785166

 


Planning Policy
We are currently running a normal service with some alterations to the way services are delivered.

Community Infrastructure Levy - applicants and agents are advised to submit all forms, in particular the Commencement Notice Form, electronically to the council using the email address: cil@chichester.gov.uk as there could be delays in processing paper copies.  Further details can be found at: www.chichester.gov.uk/cil
www.chichester.gov.uk/planningpolicy
01243 785166

Please email Community Infrastructure Levy forms to cil@chichester.gov.uk
Private water suppliesService limited to high risk supplies including commercial private water supplies

www.chichester.gov.uk/environmentandhealth
environmentalprotect@chichester.gov.uk
01243 785166

Public conveniences

All of our public conveniences are open as usual.

www.chichester.gov.uk/publictoilets
01243 534619
Registration of new food businesses

New food business registrations will still be processed. 

Businesses will be contacted by telephone. 

Service still restricted but we are now operating within a social-distancing risk based approach pre-agreed with any person with whom we are intending to visit, inspect or enforce.

www.chichester.gov.uk/foodsafety
01243 534602
Social prescribingTelephone and email appointments only01243 521041
Stray Dog ServiceWe are currently running a restricted telephone based service with cover for stray dogs in emergency situations. Our kennels for stray dogs remains open.www.chichester.gov.uk/environmentandhealth
environmentalprotect@chichester.gov.uk
01243 785166
Street care and cleansing service We are operating a restricted service, focusing on emptying dog bins, clearing fly tips, litter picking, and emptying litter bins in priority areaswww.chichester.gov.uk/contractservices
The Novium Museum

The Novium Museum building is closed. However, the team are committed to sharing Chichester's history, and are working on making more of our exhibitions and collection available online. For virtual exhibitions, tours, oral history videos and learning activities, visit www.thenovium.org/virtualmuseum where content will be updated regularly.

www.thenovium.org 
01243 775888
Waste and Recycling services

We are currently operating a full waste collection service (black, burgundy and green bins).

 

Household Waste Recycling Sites are operated by West Sussex County Council. Information about their service status can be found on their website .

Please put the relevant bin out for collection on your normal day and, with exception of customers that receive an assisted collection, place them at the roadside for ease of collection. This requirement extends to owners of isolated properties and those with private drives. In all cases, please leave your bin out for collection all day as our crews may be arriving later than usual. We will do all we can to collect your waste but if this is not possible please keep hold of it and present it on your normal fortnightly collection day. 

www.chichester.gov.uk/wasteandrecycling 
01243 534619

Wellbeing

Telephone and email appointments only

Chichester Wellbeing can provide advice on: eating well, losing weight, being more active, reducing alcohol, stopping smoking, improving emotional wellbeing or support to access other services.

chichester.westsussexwellbeing.org.uk
info@chichesterwellbeing.org.uk
01243 521041