We are sorry but this means some of the services you usually use will be closed, or will be operating in a different way. We are working hard to make sure the services you rely on are available as far as we possibly can, and we are putting additional measures in place to make sure that people in at-risk groups who may be more greatly affected by the social distancing measures are supported.
Here you can find out the status of our services and we will update this page regularly.
Wherever possible, we respectfully ask that residents use the council's online services. By doing this, it will help us respond to enquiries as quickly as possible.
| Service | Status | Further details |
|---|---|---|
| Building Control | We continue to offer a restricted service for site inspections. Please contact us for further information. We are unable to issue completion certificates during the coronavirus lockdown. Plan checking and dangerous structure services are operating normally. | Wherever possible, please visit our website first: |
| Cemetries and burial service | Our burial service will be available on certain days of the week. Will make discuss individual arrangements with each family. | cemeteryservice@chichester.gov.uk |
| Choose Work | Telephone and email appointments only | www.chichester.gov.uk/choosework 01243 534889 choosework@chichester.gov.uk |
| Coastal and Land Drainage, local including ordinary water consenting | We aree currently operating a restricted service. Limited face to face contact. | www.chichester.gov.uk/environmentandhealth 01243 534689 |
Urgent commercial health and safety | This service currently covers high risk work such as serious accidents at work, or health and wellbeing issues where there is an imminent or serious risk to health. Limited face to face contact. | www.chichester.gov.uk/healthandsafety 01243 534602 |
| Community Wardens | Most areas covered but with limited face-to-face contact | www.chichester.gov.uk/communitywardens 01243 534749 community@chichester.gov.uk |
| Council Tax and Benefits | Service running normally but appointments by telephone only. Services can be accessed online.
| We ask that you contact us by email where you can on benefits@chichester.gov.uk and use our online services to make claims, update us of changes and check payments: www.chichester.gov.uk/counciltaxandbenefits |
| Culture and Sport | Leisure centres are closed. Sport pitches and events are cancelled for the foreseeable future | www.chichester.gov.uk/leisureandculture www.everyoneactive.com/centre/westgate-leisure-centre/ or 01243 785 651 www.everyoneactive.com/centre/the-grange-community-leisure-centre/ or 01730 815 285 |
| East Pallant House reception | East Pallant house closed from 24 March, except for emergency appointments for those most at need If you feel you need an appointment, please call us first. Telephone lines are operating as normal, but customers may experience longer waiting times | www.chichester.gov.uk |
| Economic Development (Business Support) | We are currently running a normal service using email and phone contact | www.chichester.gov.uk/businesssupportandadvice 01243 534669 |
Emergency Planning | We are currently running a normal service | www.chichester.gov.uk/emergencies 01243 534616 |
Environmental Protection including pollution, noise/nuisance, pests | Service limited to: widespread public nuisance, large scale pollution incidents, and widespread pest infestations | www.chichester.gov.uk/environmentandhealth environmentalprotect@chichester.gov.uk 01243 785166 |
| Food safety issues and advice | This service is limited to potential public health risks. Urgent work will be actioned, including enforcement of business closure regulations, food incidents, outbreaks of food poisoning or infectious disease, and intelligence received regarding potential public health risks. Planned inspections for registered food businesses are currently being deferred until 17 April. On-going enforcement work will continue to ensure remedial action has been taken to reduce the risk to public health. Food businesses should notify us by telephone if it is changing its activities. Limited face to face contact. | www.chichester.gov.uk/foodsafety |
| Foreshores | Suspended until further notice. | Report any issues at the foreshores to environmentalprotect@chichester.gov.uk or 01243 785166.
|
| Hall hire | Community venues are closed temporarily and we will not be accepting new bookings at this time. | |
Housing | Services currently still being provided:
Appointments will only be offered where they are essential Services not being provided:
| www.chichester.gov.uk/housing 01243 785166 |
Land charges | We are currently running a normal service but with limited face-to-face contact | www.chichester.gov.uk/landchargefees 01243 534664 |
| Licensing | We are currently running a normal service but with limited face-to-face contact | www.chichester.gov.uk/licensing |
| Markets - Farmers' Market | Farmers' Market: cancelled for the foreseeable future. | www.chichester.gov.uk/farmersmarket 01243 785166 |
| Markets - Wednesday and Saturday city centre | Cancelled for the foreseeable future | Contact market operator Bray Associates on 01895 639912. |
| MOT tests | From Wednesday 1 April only available to private hire and taxi vehicles. | www.chichester.gov.uk/mot |
| Parking services | We are currently operating a reduced Civil Enforcement service. There continue to be alterations to the way some of our services are delivered. | www.chichester.gov.uk/parking 01243 534500 Enforcement will continue albeit with a focus on safety and ensuring the free movement of traffic, especially for the emergency services, carers and deliveries. Further on street parking dispensations are available now for residents and NHS/Social Care staff. Face to Face services such as Resident Visitor Permits are now being carried out by telephone and bay suspensions may not be possible. All customers are encourage to visit the website and make use of online services for PCNs and Resident Permit renewals where possible. |
| Parks and Gardens | Parks are open. Playgrounds are closed. | www.chichester.gov.uk/parksandopenspaces |
| Planning Applications and Enforcement | We are currently running a normal service with some alterations to the way services are delivered. | www.chichester.gov.uk/article/24069/Planning-applications
|
Planning Policy | We are currently running a normal service with some alterations to the way services are delivered. Community Infrastructure Levy - applicants and agents are advised to submit all forms, in particular the Commencement Notice Form, electronically to the council using the email address: cil@chichester.gov.uk as there could be delays in processing paper copies. Further details can be found at: www.chichester.gov.uk/cil | www.chichester.gov.uk/planningpolicy 01243 785166 Please email Community Infrastructure Levy forms to cil@chichester.gov.uk |
| Private water supplies | Service limited to high risk supplies including commercial private water supplies | www.chichester.gov.uk/environmentandhealth |
| Public conveniences | Open as usual | www.chichester.gov.uk/publictoilets 01243 534619 |
| Registration of new food businesses | New food business registrations will still be processed. Limited face to face contact. | www.chichester.gov.uk/foodsafety 01243 534602 |
| Social prescribing | Telephone and email appointments only | 01243 521041 |
| Stray Dog Service | We are currently running a normal service | www.chichester.gov.uk/environmentandhealth environmentalprotect@chichester.gov.uk 01243 785166 |
| Street care and cleansing service | We are operating a restricted service, focusing on emptying dog bins, clearing fly tips, litter picking, and emptying litter bins in priority areas | www.chichester.gov.uk/contractservices |
| The Novium Museum | The Novium Museum building is closed. However, the team are committed to sharing Chichester's history, and are working on making more of our exhibitions and collection available online. For virtual exhibitions, tours, oral history videos and learning activities, visit www.thenovium.org/virtualmuseum where content will be updated regularly. | www.thenovium.org 01243 775888 |
| Waste and Recycling services | We are running a reduced service. | Please put the relevant bin out for collection on your normal day and, with exception of customers that receive an assisted collection, place them at the roadside for ease of collection. This requirement extends to owners of isolated properties and those with private drives. In all cases, please leave your bin out for collection all day as our crews may be arriving later than usual. We will do all we can to collect your waste but if this is not possible please keep hold of it and present it on your normal fortnightly collection day. www.chichester.gov.uk/wasteandrecycling |
| Wellbeing | Telephone and email appointments only | chichester.westsussexwellbeing.org.uk info@chichesterwellbeing.org.uk 01243 521041 |