On this page you can find the latest guidance and details about how to find out more information.

The latest Government position:

The Prime Minister announced on 23 March that everyone must stay at home to help stop the spread of coronavirus. You should only leave the house for 1 of 4 reasons:

 

 

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle - alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

Gatherings of more than two people in public are banned, unless they are members of your own household, and social events, weddings and baptisms cannot go ahead - but funerals can.

Full advice for staying at home and away from others can be found at: www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others

The Government also announced that most non-essential shops are closed however there are some exceptions where businesses can open. For a full list, please see the Coronavirus guidance note - further businesses and premises to close

If you would like to report a business that is continuing to operate, which according to the guidance should be closed, please report it to: healthprotection@chichester.gov.uk along with:

  • your details (name, address, telephone number)
  • details of the business alleged to be trading in contravention to the regulations (name, address, contact details), and
  • details of when and how the business is/was operating.

For an update on the status of all of our council services, please visit: www.chichester.gov.uk/councilservicestatus

 

Council service status

 

Council services
Please click on the following link for an update on the status of all council services: www.chichester.gov.uk/councilservicestatus
 

Council meetings

We are monitoring the situation very closely and are reviewing council meetings on a case by case basis based on the latest Government guidance. 

 

What to do if you have symptoms or at high risk

The Government has updated staying at home Coronavirus - advice for households with possible coronavirus infection .

Do not leave your home if you have either:

  • a high temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
     

This will help to protect others in your community while you are infectious.

How long to stay at home:

  • if you live alone and have symptoms, stay at home for 7 days
  • if you live with other people, they should stay at home for 14 days from the day the first person got symptoms

Full advice from the NHS, including information on the symptoms and how to prevent the spread of coronavirus, is available on the NHS website.

The Government has also issued  Coronavirus - advice for people at high risk

What is self isolation and how do I do this?

It is very important that individuals with symptoms that may be due to coronavirus and their household members stay at home. Staying at home will help control the spread of the virus to friends, the wider community, and particularly the most vulnerable.

The Government has also issued guidance for people about how to self isolate. .

What is social distancing and how do I do this?

Social distancing measures are steps you can take to reduce the social interaction between people. This will help reduce the transmission of coronavirus (COVID-19).

This is especially important for:

  • people with long-term health conditions (check the government guidance on social distancing for a full list)
  • people who are 70 or over
  • people who are pregnant
  • people who have a weakened immune system

The Government has issued advice on social distancing as well as specific advice to help protect older people and vulnerable adults, which can be found here: www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

 

What to do to help prevent the virus speading

The Prime Minister announced on 23 March that everyone must stay at home to help stop the spread of coronavirus. You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle - alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

Gatherings of more than two people in public are banned, unless they are members of your own household, and social events, weddings and baptisms cannot go ahead - but funerals can.

The Government has issued  Coronavirus - advice for people at high risk

We are reminding everyone to follow this advice from Public Health England:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands.
  • Wash your hands often with soap and water, especially after using public transport.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Full advice from the NHS, including information on symptoms and how to prevent the spreading of coronavirus, is available on the NHS website.

The Government has also issued advice for care homes, vulnerable and older people, which can be found  on the adult social care guidance page of the Government's website. .

A message about travel

We are reminding people that they must follow the Government's message to stay home, protect the NHS, save lives. We are discouraging people from coming to our area for a holiday, a day out, or to visit their second homes in the district, during the coronavirus lockdown.

The Government has closed lots of non-essential businesses and these include caravans, B&Bs and hotels. However, there are some exemptions, including when people are unable to travel home, or they have no other permanent home. What's really important is that people don't consider travelling into the district unless it is in-line with the Governments advice on essential travel. It's vital we all play our part to protect our NHS and help to save lives.

For more information about the importance of staying at home, please see: www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others

Mental health and wellbeing

Guidance for the public on mental health and wellbeing is available here: https://www.gov.uk/government/publications/covid-19-guidance-for-the-public-on-mental-health-and-wellbeing

Guidance for parents and carers on supporting children and young people's mental health and wellbeing is available here: https://www.gov.uk/government/publications/covid-19-guidance-on-supporting-children-and-young-peoples-mental-health-and-wellbeing

Further information can be found here: https://www.gov.uk/government/news/new-advice-to-support-mental-health-during-coronavirus-outbreak

Social distancing for businesses

Please read the Coronavirus - social distancing for businesses  from the Government which details which businesses have been asked to close to help reduce the spread of the virus.

The Government has also issued advice on social distancing

Health advice for businesses

The Government has issued guidance to assist employers and businesses  in providing advice to staff about coronavirus.

Government support for businesses

The Government has announced new measures to support businesses during this challenging time. These include:

  • an increase the Retail Rates Discount
  • the reintroduction of Pubs Relief, and
  • grants for businesses that recieve Small Business Rate Relief, Rural Rate Relief, and for businesses operating in the retail, hospitality and leisure industries in small premises

Please find more information on our Council Tax and Benefits Frequently Asked Questions page: www.chichester.gov.uk/taxandbenefitsfaq or visit  Coronavirus - support for businesses

You can also find more information about business supoort at: www.chichester.gov.uk/businesssupportfaqs or visit  the Government's website.

 

Where can I find more information?

The latest Department of Health & Social Care and Public Health England information on the Coronavirus (COVID-19) is available to read on the Government website.

Information about the number of cases, countries and specified areas affected by COVID-19 is also available on the Government website

 

Our role and latest updates

We are working closely with our partners, including Public Health England, which is leading the national response to the coronavirus outbreak.


Different services and government agencies are responsible for leading different parts of our response:

  • Department for Health & Social Care (DHSC): the Chief Medical Officer for England confirms each incident

  • Public Health England (PHE): co-ordinate the response, information and advice on the Coronavirus (Covid-19)

  • NHS: local and national NHS services are working on the front line to test individuals, and provide advice through calls to NHS 111

  • West Sussex County Council: provides local public health leadership by working in partnership to safeguard the county.  They are working with system partners via the LHRP (Local Health Resilience Partnership) and LRF (Local Resilience Forum) to ensure appropriate application of the Sussex pandemic Plan.

 

Coronavirus: Latest Update from Chichester District Council

Friday 27 March

This briefing is to keep you updated on the evolving situation around coronavirus (COVID-19) and the actions being taken in the district

Who does it affect?

  • Residents and businesses within the district
  • Chichester District Council staff and councillors
  • Parish councils
  • Waste and recycling

In this briefing

  • Latest update

  • Service changes and key information

  • Council Leader message

  • Supporting the vulnerable

  • Supporting businesses

  • Waste and Recycling

  • Supporting rough sleepers and those at risk of homelessness

  • Customer Services

  • Council Tax Help


Latest update

The Chancellor, Rishi Sunak, announced a new self-employed income support scheme, worth up to £2,500 per month. He said the scheme offers the same amount of support for self-employed people as employed people. The Chancellor said the last ten days have "shaken the country and the economy as never before".

He also spoke again about the vital importance of social distancing. The aim is to prevent the rapid spread of the virus by slowing the opportunities for it to be passed from person to person.

The advice is to:

  • stay at home
  • only go outside for food, health reasons or work (where this absolutely cannot be done from home)
  • stay 2 metres (6ft) away from other people
  • wash your hands as soon as you get home

Anyone can spread the virus. Stay home and save lives.


Service changes and key information

Please refer to our website www.chichester.gov.uk/councilservicestatus for the status of our services. This is being updated daily.

Please also encourage people to visit www.chichester.gov.uk/coronavirus which has all of the latest information, advice and guidance on our critical services.

Our social media sites are also be constantly updated and we are answering people's questions as quickly as we can.

Website:        www.chichester.gov.uk

Twitter:           https://twitter.com/ChichesterDC

Facebook:     https://en-gb.facebook.com/ChichesterDistrictCouncil

We will shortly be providing a regular email newsletter that people can sign up to on our website. We expect this to be in place within the next two weeks.


Read Cllr Eileen Lintill's latest district dispatch here:

www.chichester.gov.uk/article/33875/A-message-from-our-Council-Leader-during-this-difficult-time

 

Supporting the vulnerable

www.chichester.gov.uk/communitiesfaqs

The volunteer hub, which is being managed by West Sussex County Council, is now up and running. This will co-ordinate support for vulnerable people without any support networks and those wanting to volunteer. West Sussex County Council has created an electronic form on their website www.westsussex.gov.uk/leisure-recreation-and-community/supporting-local-communities/community-hub-covid-19/#overview or people can call 033022 27980.

Only those that need support should register. Those who have support networks in place - such as friends, family and neighbours should continue using the support they have. This means that we can focus our efforts on those most in need.

We are also currently pulling together a community guide for volunteers and community leaders to provide guidance and information to help them with their roles. This should be ready next week.

 

Supporting businesses

www.chichester.gov.uk/businesssupportfaqs

The council's Economic Development Team has spoken to over 100 businesses offering support and guidance. We've also been sending details out about the business rate relief and grant schemes, as well as directing people to all of the other Government business support that is available. Our Revenue and Benefits team has also sent communications out to all of those who are eligible for business rate relief.


Waste and Recycling

www.chichester.gov.uk/wasteandrecyclingfaqs

All household waste (black bins) was collected this week, but a small number of recycling rounds were missed. We hope to catch up on any missed rounds over the next week. Staff from other council teams have been brought into assist the council's depot with waste and recycling collections. Extra social distancing measures have also been put in place to protect our crews.

We launched a mini campaign on our social media sites to ask people not to come out to thank our crews directly, but to post their messages of support on social media. This had a massive response with 129 likes and loves on Facebook alone, 85 comments thanking our crews and 28 shares. 6,768 people were reached from that one post. These messages of support are now going to be shared with our crews on their screens in their cabs.

 

Supporting rough sleepers and those at risk of homelessness

www.chichester.gov.uk/housingfaqs

We want to assure you that we are also doing everything we can to help rough sleepers during the current crisis. We are especially conscious that rough sleepers face particular health risks and so we have offered all known rough sleepers accommodation.  The majority have taken up the council's offer and will have moved into accommodation by the end of this week. However, there are a small number of long term rough sleepers who continue to refuse all help. In these cases we provide advice and guidance around the need for self-isolation and signpost to the support that is available.

We will continue to support rough sleepers once they are in accommodation by ensuring that they have a phone, food supplies and are in regular contact with a key worker. Support will also be available through Stonepillow day centres in Chichester and Bognor, which are providing food and access to other services. It is worth noting that in order to meet social distancing guidance, the centres are limited to a certain number of people at any one time. We are supporting this work by providing staff to assist Stonepillow at the Chichester Hub. 

Please remember that our teams are also here to support residents if they are at risk of being made homeless, or they are unable to pay their rent.

 

Discouraging people from visiting Chichester District

We have published the below messages on social media to anyone who is thinking of visiting our district this weekend.

"We are used to welcoming people and sharing the beauty of our district with everyone, but now is not the time to visit the Chichester District. We need you to stay at home and keep safe. Social distancing is vital and we all need to play our part in supporting our NHS workers battle this virus. We can't wait to welcome you back when this crisis is over. Thank you for your understanding."

"We are reminding people that they must follow the Government's message to stay home, protect the NHS, save lives. We are discouraging people from coming to our area for a holiday, a day out, or to visit their second homes in the district, during the Coronavirus lockdown. The Government has closed lots of non-essential businesses and these include caravans, B&Bs and hotels. However, there are some exemptions, including when people are unable to travel home, or where they live on the site for most of the year www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-othersIt's vital we all play our part to protect our NHS and help to save lives."

 

Council Tax help 

www.chichester.gov.uk/taxandbenefitsfaq

If anyone is concerned about being able to pay council tax bills due to the impact of the coronavirus, please let us know as soon as possible. The best way is to visit www.chichester.gov.uk/counciltax, or contact by email revenues@chichester.gov.uk  If you do not have online access, please call us on 01243 785166. Please note that due to high call volumes we recommend using our online services in the first instance wherever possible.

 

Customer services

Staff are working hard to improve the customer service options available both online and through the council switchboard.

Teams are currently dealing with high call volumes and so we are encouraging people to use our online services or contact us by email in the first instance if they have online access.This will keep essential lines free for those with an urgent need or those without access to the internet.

For those who need to contact us by phone, they should call 01243 785166.
 

 

Waste and recycling collections

Due to staff shortages, we are prioritising domestic waste (black bins) and recycling (burgundy bins). 

Please put the relevant bin out for collection on your normal day and, with exception of customers that receive an assisted collection, place them at the roadside for ease of collection. This requirement extends to owners of isolated properties and those with private drives.

In all cases, please leave your bin out for collection all day as our crews may be arriving later than usual. We will do all we can to collect your waste but if this is not possible please keep hold of it and present it on your next normal collection day.  We recognise this isn't ideal but your support and cooperation is greatly appreciated at this challenging time.

Due to the scale of this unprecedented problem we are unable receive reports of missed bins either online or by phone. If your bin has been missed, please leave it out for collection on your next normal collection day and keep an eye out for updates on this page.

For updates on our waste and recycling service and for Frequently Asked Questions about this service, please visit: www.chichester.gov.uk/wasteandrecyclingfaqs

Community services and volunteering advice

Volunteering

The volunteer hub, which is being managed by West Sussex County Council, is now up and running. This will co-ordinate support for vulnerable people without any support networks and those wanting to volunteer. West Sussex County Council  have created an electronic form on their website www.westsussex.gov.uk/leisure-recreation-and-community/supporting-local-communities/community-hub-covid-19/#overview or people can call 033022 27980. Only those that need support should register. Those who have support networks in place - such as friends, family and neighbours should continue using the support they have. This means that we can focus our efforts on those most in need.

Our district is renowned for its generosity and its incredible volunteer groups. The role of volunteers at this time is invaluable. We are working with West Sussex County Council and Voluntary Action Arun and Chichester. If you wish to get involved in voluntary activities, please contact Voluntary Action Arun and Chichester by contacting www.vaac.org.uk. More information on further initiatives will follow soon.


EU Settlement Scheme Applications: Important Message About COVID-19 from the Home Office

While EU Settled Status applications continue to be processed, during this challenging time they will take longer than usual. In addition, in line with the latest Public Health England advice some of our support services and application routes have temporarily changed. Please find an outline of these changes below:

  • The Settlement Resolution Centre will no longer be answering telephone calls.  It will, however, continue to respond to email enquiries and provide a call back function when required. Email enquiries can be made via the online contact form: https://eu-settled-status-enquiries.service.gov.uk/start. Emails from support organisations will be prioritised where possible.  

  • ID document scanner locations are following all the latest Public Health England advice to protect staff and the decision has been made to suspend them at this time.  

  • The postal route for submitting Identity evidence is currently suspended. Documents cannot be accepted by post at this time, but all documents already sent will be returned as quickly as possible. Applications can still be madeonline using the EU Exit ID Document check app.

  • 57 grant funded voluntary and community sector organisations — some services have been suspended but organisations are seeking to provide support in other ways, in line with social distancing guidance, for example via telephone and online. Please check individual organisations for further details: www.gov.uk/help-eu-settlement-scheme

For the latest information on the scheme please visit www.gov.uk/settled-status-eu-citizens-families
 

For updates on our community services and for Frequently Asked Questions about this service, along with volunteering advice, please visit: www.chichester.gov.uk/communitiesfaqs
 

Housing services and homelessness support

For updates and Frequently Asked Questions about our Housing services and homelessness support, please visit: www.chichester.gov.uk/housingfaqs

Council tax and benefits

For updates and Frequently Asked Questions about our Council Tax and Benefits services, please visit: www.chichester.gov.uk/taxandbenefitsfaq

Updates from other organisations

Here are some useful links to updates and information from other organisations