Pay an invoice

You can pay online your:

  • council tax;
  • Business Improvement District (BID) levy;
  • housing benefit overpayment; and, 
  • non-domestic (business) rate.

All other invoiced payments are known as "Corporate Debt / Customer Accounts".


Please note

  • Not all invoices can be paid online.
  • Invoices are due immediately unless otherwise agreed.
  • Payment options can be found on the back of your invoice.
  • If invoices remain unpaid, are not queried, or if a payment plan has not been agreed then debt recovery proceedings will commence. Paying rent in advance/housing scheme invoice statement.

Payments can be made:

  • through your bank (details available from the office. Please ring 01243 534 734)
  • online

Do not forget to quote your rent / license / housing scheme account number in all transactions.

Paying housing benefit overpayments

Payments can be made:

  • online / telephone banking (details available on the back of the invoice)
  • debit card by telephone - 01243 534 880, select option 4 - Benefit Overpayment Invoice (available 24 hours a day, 7 days a week)
  • through your bank (details available on the back of the invoice)

Paying other invoices

These include:

  • Licensing annual fees
  • Home Care / Careline invoice
  • Building Control fees invoice
  • Trade refuse collection invoice
  • Commercial property / land / rent / lease invoice
  • Pest control invoice
  • Hire of facilities invoice

Payments can be made: 

  • online / telephone banking / BACS (details available on the back of the invoice)
  • debit card by telephone - 01243 534880 option 2 - Customer Accounts (Exchequer) (available 24 hours a day, 7 days a week)
  • credit card by telephone - 01243 534880 option 2, Customer Accounts (Exchequer) (available 24 hours a day, 7 days a week)
  • by direct debit (repeat billing customers only)

Please ensure you quote your invoice number.