Customer Service Centre
Our new Customer Service Centre is the central point for all council enquiries. Our Customer Service Advisors are trained to provide assistance and information about:
Our advisors are able to address over 80% of enquiries immediately, and provide a prompt and friendly service.
If you have an enquiry about planning, housing or homelessness and would prefer to meet one of the council's service advisors, you can attend one of our drop-in surgeries. These take place at the following times:
Please check with our Customer Service Centre before attending any surgeries to make sure they are running on that day.
Self-service internet area
If you do not have access to the internet at home, you can make use of our self-service area. This gives you access to the Chichester District Council website and service information.
We can help you:
Our friendly customer service centre provides easy access for wheelchairs, prams and push chairs. Customer toilets are also available.
We operate a simple-to-use queuing system. Numbers are displayed on a television screen and also announced for the benefit of the visually impaired. Language interpretation services can also be requested.
Private interview rooms are also available if required.